Claire Louise Flowers

Terms & Conditions

Quotations - All quotations are valid for 30 days and are based on information provided at the time, and would be subject to change if any of the following alter: date, delivery location, venue, requirements, floral content.
Contract - No binding contract will exist until you have accepted our quotation in writing and we have confirmed receipt of the booking and deposit.
Payment - Weddings & Events - £100 deposit upon booking, balance 1 month before wedding/event date. Funeral Flowers – Balance on Order
PLEASE NOTE - 'Claire Louise' reserves the right to charge interest at a rate of 5% per month above Barclays Base Rate for any payment not made on the due date.
Cancellation - In the event that you cancel the contract any deposit, which you have paid, shall be forfeit. In addition you will be liable to pay the following percentage charges according to the period of notice given prior to the event date: (Note: this does not inc. deposit)

Notice % of Invoice
90 Days or more (Deposit Only)
30 - 89 Days 30%
15 - 30 Days 50%
7 - 14 Days 80%
Less than 7 Days 100%

Availability - 'Claire Louise' will make every effort to provide the arrangements of your choice. If for any reason, such as seasonal change or unavailability at auction, makes this unfeasible, a company representative shall contact you as soon as possible to discuss an alternative. Provided the alternative is reasonable, you shall not be entitled to cancel the booking for this reason alone. Unless specified at time of booking.
Equipment - You are liable for all costs resulting from breakages and loss or damage to any equipment or premises or fixtures and fittings not caused by 'Claire Louise' staff, subcontractors or agents. Any equipment provided by yourself or which is on site at the venue must be checked by you to ensure it has been tested and is in safe working order according to the Health and Safety at work Act. 'Claire Louise' accepts no responsibility for any equipment at the event location, which is not owned by the company. All equipment hired for the event remains at all times our sole property; you may not sub-hire or part with possession of any such equipment.
Delay - We shall not be liable for delay or failure to complete any contracts as a result of:
1) The location being unsuitable or access being unavailable at the time and date
stated for delivery.
2) Any cause not within our control.
3) Loss or damage to vehicles and equipment.
Limitation of Liability - In the event that we fail to fulfil any terms of the contract our liability is limited to refund or cancellation of any charges due by you. Under no circumstances shall we be liable to you for any indirect special or consequential loss or damage (profit or otherwise) or other claim for compensation whatsoever whether caused by the negligence of ourselves, our employees or agents or otherwise which arise out of or in connection with this contract.

Discuss your floral Requirements at your convenience, with a FREE consultation. Available 7 Days a Week